KGSg Step Up For Good

Getting Started

System Requirements

• iOS: iOS 14.0 or later
• Android: Android 14.0 or later with Health Connect support

Installation

1. Download the KGSg Step Up For Good app from the App Store (iOS) or Google Play Store (Android)
2. Install the app on your device
3. Open the app to begin registration

iOS Onboarding

Follow these steps on your iPhone to get started quickly. Each step includes a screenshot for reference.

1Allow Health Access

Grant the app permission to read your step data from Apple Health.

• Ensure Steps is toggled on
• Tap Allow to continue

2Review Campaign Overview

Read the campaign details, then begin registration.

• Scroll if you want more details
• Tap Let's Start Walking

3Set Your Profile Name

Choose the name that will appear on the leaderboard.

• Enter your profile name
• Tap Next

4Add Email and Signup ID

Provide your email for updates and your Signup ID if available.

• Email is required to complete registration
• Signup ID can be left blank to continue as a guest

5Check the Dashboard

View total steps, fundraising progress, and the Top 20 leaderboard.

• Your rank updates as you walk more
• Tap the refresh icon to sync latest stats

6Track Your Progress

Switch to the Individual tab to view daily steps, goal progress, and streaks.

• See how close you are to your goal
• Review the last 7 days of activity

7Open Settings

Access your profile and device details from the Settings tab.

• Edit your profile name using the pencil icon
• Review device information for support

8Find the User Guide

Open the in-app User Guide anytime for help.

• Scroll to User Guide
• Tap to open the guide in the app

Android Onboarding

Follow these steps on your Android device to start tracking steps. Each step includes a screenshot for reference.

0Install Health Connect

Health Connect is required to sync your step data.

• Install Health Connect from Google Play
• Return to the app once installed

1Review Campaign Overview

Read the campaign details and begin your signup.

• Confirm the campaign period and beneficiaries
• Scroll to the employee signup section

2Complete Registration

Enter your Employee ID and Profile Name, then register.

• Employee ID format: K followed by 6 digits
• Tap Register to continue

3Allow Health Connect Access

Grant permission so the app can read your steps.

• Enable access for Steps
• Tap Allow to finish setup

4Check the Dashboard

See total steps, fundraising progress, and the leaderboard.

• Your rank updates as steps sync
• Use the refresh icon to update

5View Your Progress

Go to the Individual tab to track your daily steps and goals.

• Monitor your daily goal progress
• Review the last 7 days chart

6Open Settings

Access your employee profile and device information.

• Edit your profile name using the pencil icon
• Review device details for support

7Find the User Guide

Access the in-app User Guide from Settings.

• Scroll to User Guide
• Tap to open the guide

Registration

When you first launch the app, you'll see the Welcome screen.

Registration Steps

Permissions Setup

To track your steps accurately, the app needs permission to access your device's health data.

For iOS Users

1. After registration, you'll be prompted to allow health data access
2. Go to Settings > Privacy & Security > Health
3. Select KGSg Step Up For Good
4. Enable Steps under "Allow KGSg Step Up For Good to Read"
5. The app will now sync with Apple HealthKit to retrieve your step data

For Android Users

1. After registration, you'll be prompted to allow health data access
2. The app will redirect you to Health Connect
3. Grant permission for KGSg Step Up For Good to read Steps data
4. Return to the app to begin tracking

Dashboard

The Dashboard provides an overview of the entire team's progress and competitive standings.

Features

Total Steps

• Displays the cumulative steps walked by authorised participants
• Updates in real-time as authorised participants log steps

Fundraising Progress

• Fund Raised: Shows the current amount raised based on total steps
• Target: Displays the fundraising goal ($300,000.00)
• Conversion Rate: $0.01 per 10 steps walked
• Progress bar indicates percentage toward goal

Your Current Rank

• Shows your ranking among all authorised participants
• Displays total number of authorised participants
• Updates as you and others accumulate steps

Top 20 Leaderboard

• View the top 20 step leaders in the app
• Each entry shows:
  • Rank position (with color-coded badges for top 3)
  • Profile name
  • Total steps accumulated
• Your position is highlighted with "(You)" indicator
• Leaderboard updates regularly to reflect current standings

Navigation

• Access Dashboard by tapping the Dashboard icon in the bottom navigation bar

Individual Progress

The Individual Progress screen shows your personal step tracking and achievements for all authorised participants.

Today's Steps

Main Display

• Current Steps: Large display of today's step count
• Daily Goal: Your target steps (default: 10,000)
• Progress Bar: Visual representation of goal completion
• Steps to Goal: Shows remaining steps needed
• Percentage: Displays goal completion percentage

Statistics

My Steps Contribution

• Shows your cumulative contribution to the team total
• All-time step count since registration

Longest Goal Streak

• Tracks consecutive days you've met your daily goal
• Resets to 0 if you miss a day
• Encourages consistency in activity

Last 7 Days

Weekly Overview

• Bar chart showing daily step counts for the past week
• Each bar represents one day with the step count displayed
• Star icons above each day (for achievements/goal completion)
• Dates labeled below each bar
• Helps identify patterns and trends in your activity

Features

• Refresh: Tap the refresh icon (top right) to sync latest data
• Auto-Update: Data refreshes automatically when you open the tab

Settings

Access your account information and app preferences.

Profile

Profile Information

• Profile Name: Your display name (editable via pencil icon)
• Signup ID: Your unique identifier (not editable)
• Registered On: Date you created your account

Device Information

The app displays your current device details:

• Device ID: Unique identifier for your device
• Device OS: Your operating system version
• Device Model: Your phone model

Additional Resources

• Privacy Policy: View the app's privacy policy and data handling practices
• Terms & Conditions: Review the terms of service
• User Guide: Access this comprehensive guide within the app

Navigation

• Access Settings by tapping the Settings icon in the bottom navigation bar

Troubleshooting

Samsung Health Setup

Samsung phone users must enable Samsung Health sync and consent to health data processing. Follow the numbered steps and screenshots below.

1Open the Samsung Health menu

From the Samsung Health home screen, open the overflow menu.

• Tap the three-dot icon in the top right
• Select Settings from the menu

2Navigate to Settings

Open the Samsung Health settings screen.

• Confirm you are on Samsung Health settings
• Scroll to the Samsung account section if needed

3Allow sync with Samsung account

Enable sync so Samsung Health can update your step data.

• Toggle Sync with Samsung account on
• Sign in if prompted

4Allow health data consent

Consent to processing of health and wellness data under Privacy Notice.

• Open Privacy Notice
• Toggle Consent to the processing of health and wellness data on

Steps Not Syncing

iOS:

1. Open Settings > Privacy & Security > Health
2. Ensure KGSg Step Up For Good has permission to read Steps
3. Check that Apple Health is recording steps (open Health app)
4. Restart the KGSg Step Up For Good app

Android:

1. Open Health Connect app
2. Check that KGSg Step Up For Good has permission to read Steps data
3. Ensure Health Connect is properly recording step data
4. Restart the KGSg Step Up For Good app

Data Not Updating

1. Pull down on the screen to manually refresh
2. Tap the refresh icon in the top right corner
3. Check your internet connection
4. Ensure the app has background refresh enabled in device settings
5. Force close and reopen the app

Samsung Health Not Syncing

1. Open Samsung Health > Settings > Samsung account
2. Enable Sync with Samsung account and sign in if needed
3. Go to Privacy Notice and enable Consent to the processing of health and wellness data
4. Return to KGSg Step Up For Good and refresh your steps

Can't See My Rank

1. Ensure you've completed registration
2. Verify that you have accumulated steps
3. Check that you have an active internet connection
4. Rankings update periodically, so wait a few minutes and refresh

Registration Issues

1. Ensure your Signup ID follows the correct format (K followed by 6 digits)
2. Check that you've entered all required fields
3. Verify you have a stable internet connection